Our Quality Approach
Methodology
To ensure the smooth execution of every service, our team has implemented a quality charter that is strictly followed for all translations entrusted to us. General and technical translations for businesses undergo a two-level revision process to guarantee the highest standards. Translators, revisors, linguists, and project managers also adhere to confidentiality agreements and agreed delivery times, ensuring you receive your translated documents promptly. Our goal is to enable you to complete your formalities within the given timeframe.
KNR Translation Canada’s Methodology
From the moment your translations are entrusted to us until delivery, your project goes through several key stages:
We receive your request for a quote, select the best available translator in Montreal or Quebec to meet your needs. Most of our translators are also located in Ottawa, Laval, Lévis, Saguenay, Trois-Rivières… After consultation, we send you a personalized quote with a price and delivery date.
After the quote is approved (and the service payment is made), our translators begin working diligently and precisely to translate your content. Your project will always be translated by a linguist who translates into their native language and has specialization in your field of activity (law, finance, advertising, commerce, engineering, etc.).
The translations are then reviewed by a second translator, followed by an internal project manager’s revision. Everything will be inspected: spelling, grammar, syntax, technical terminology, document layout, etc.
Delivery
We deliver the translations to the client, who can request revisions. All revisions are free and carried out by experts. Our customer service is also available for any questions about the deliverable.
Our Watchwords
At KNR, our watchwords are precision, speed, and personalization. We understand the crucial importance of every detail in the source text and commit to providing faithful and accurate translations that respect the author’s original intent. Our team consists of expert translators specializing in various fields, ensuring appropriate expertise for any project. We also value the speed of our service, adapting our processes to meet tight deadlines while maintaining impeccable quality.
Each project is handled in a personalized manner because we know each client has unique needs. Our customized approach ensures that all cultural and sector-specific details are considered. Choosing our agency means selecting a trusted partner who places excellence and customer satisfaction at the heart of its concerns.